Quick and effective

conflict resolution

Mediation is a process for resolving disputes where an independent mediator assists the participants to reach a mutually satisfactory settlement.


A mediation session involves a discussion of the dispute by the participants involved, rather than formal presentation of witness statements and evidence that takes place in court or during arbitration. The session will usually be attended by the mediator, the participants and their solicitors. Because the process is informal, a mediation can usually take place in a day or less.


The mediation process is entirely voluntary; the mediator’s role is to facilitate negotiations between the participants by focusing on mutual interests, identifying obstacles to settlement and developing strategies to overcome them. The mediator cannot make a decision on behalf of the participants or force them to accept a settlement.


The mediation session is private and confidential. No public record is made of the proceedings and in the unlikely event of no settlement being made, none of the information discussed during the mediation is admissible in court, unless requested by a judge.

When conflict has escalated it is highly stressful, time consuming and potentially very expensive. It can take up to a year to get a court date for a dispute and may drag on for years if the court’s decision is appealed. When this happens, the fees involved often end up being more than the amount in dispute.


Why would you want to put yourself, or your business, through that kind of turmoil, if you didn’t need to?


Mediation provides an alternative to going to court which is more collaborative, calmer and a more human approach.


Some of the benefits of mediation are:


  • Less costly than going to court

  • Mediation can be quickly arranged, and settlement is usually reached within a day

  • Individuals find the process more empowering, because they make the decisions

  • Effective outcomes are reached, because they are co-created by the participants

  • Participants are more likely to comply with agreements, because they have co-created them

  • The relationship is either preserved or reaches a more amicable conclusion


According to the Centre for Effective Dispute Resolution’s 2018 mediation audit, the success rate is high with 89% of commercial mediation reaching settlement. 

The services I offer are for workplace, commercial and civil mediation. If you are looking for a mediator to support you with a family matter, I am happy to recommend a highly experienced, compassionate family mediator.

  • Workplace mediation: I facilitate a meeting between two or more parties who are experiencing conflict, with the aim of exploring each party's perspective, impartially,  and support them to find resolution.

  • Commercial and civil mediation is a flexible, voluntary and confidential form of alternative dispute resolution in which I assist the parties to work towards a settlement of their dispute through facilitated discussion. The parties make the decision whether or not to settle and on what terms and because they are in control of their own decisions, the process is 89% successful.

For more information about my services, contact me.